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Oven Cleaning Hertfordshire Watford St Albans High Wycombe Uxbridge info@ecoovencleaning.net
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Eco Oven Cleaning Terms and Conditions

The customer shall be deemed to be the person whose details are completed on the online quote / contact form transmitted from this website.

Eco Oven Cleaning Company will endeavour to provide you with professional oven cleaning on the time and date you have requested. We will inform you by telephone or email if we are unable to attend on the date/time you have requested and will endeavour to re-arrange the booking at a mutually convenient time/date.  If we are unable to agree on a mutually convenient time/date we will not charge you.

If you wish to cancel your booking you must give Eco Oven Cleaning Company at least 72 hours notice prior to the agreed time and date of your oven clean or a charge of 25 will be made.

If you cancel your appointment and do not re-arrange 24 hours prior to the oven clean then Eco Oven Cleaning Company will charge you 50% of the agreed cost.

Cancellation will only be accepted in writing or by email.

If you wish to change the date/time of your booking you must give Eco Oven Cleaning Company at least 72 hours notice prior to the agreed date/time of your cleaning booking. If you do not give 72 hours notice, an additional charge of 25 will be incurred and will be payable on the day of the re-scheduled clean.

If you fail to re-arrange the booking and subsequently cancel we will charge you 50% of the agreed cost. Changes to your booked cleaning must be in writing or by email.

If Eco Oven Cleaning Company arrive at your property, at the agreed time/date of your booked cleaning and are unable to gain access, we will wait for a maximum of 15 minutes. We will attempt to contact you on the telephone numbers provided but If we are still unable to gain access to the property we reserve the right to charge 100% of the agreed cost.

If you are not happy with our work or wish to make a complaint you must advise us within 24 hours of completion of the work in writing or email so that we can rectify any issues immediately. If you do not inform us within 24 hours you will not be entitled to a refund of the cost of the work done and all invoices will remain payable.

If you have a complaint that cannot be sorted out by phone please email Eco Oven Cleaning Company at info@ecoovencleaning.net

General Terms

Eco Oven Cleaning Company retains all intellectual property rights to the material that appears on this web site, including graphical images and text. Material on the web site can only be printed or downloaded for personal use. You may not create a website in any form, from text or images on the site, without prior written permission from Eco Oven Cleaning Company. No part of the site may be reproduced, transmitted or stored in an electronic or non electronic format without the prior written permission of Eco Oven Cleaning Company.

Whilst we make every effort to ensure the information on this site is kept accurate and up to date, we do not warrant that general information and / or information regarding products and services is either complete or accurate. Additional products and / or services may be available. In addition products and services published on this site may be available at lower or higher rates than we have illustrated. Errors and omissions excluded.

Any personal data relating to you will only be used by us in accordance with current data protection legislation.  We may also make use of such data for administration purposes and future enhancing of the website to meet your needs as well as our marketing, advertising and promotional purposes. We will not pass your personal information to any other companies without your consent.

We will gather a certain amount of anonymous information about users which does not personally identify you, but which may be helpful for marketing purposes or for improving the services we offer. For example we will track how many users visit a certain page, and for how long, so they can measure whether the site is effective. Generally this information is collected through "traffic data" and may entail the use of "Cookies" "IP addresses" or other numeric codes used to identify a computer.